Awesome deal on an Olhausen table. In stock too! Great communication and service......nice installers. I am happy with the experience and 100% will recommend Islander and will use them again for my next man cave item. Thanks for superior service.
Personable. Friendly. Knowledgeable staff. They can run diagnostic water analysis on site and will give you print out of products type , amount and instructions on how to treat your pool or hot tub water ON SITE
Attending 2018 Pool School. Very informative session. Nice inside class, with various pool pump/filter systems set up. Outside portion was bit difficult to hear both instructor & attendees questions, due to passing traffic on central ave. Staff very helpful, this class is not trying to sell you anything. If anything trying to save you $
Just wrapped up my complimentary pool end of season closing training seminar and Could not be more please with the level of knowledge and expertise that the staff is equipped with. All my questions and needs were happily addressed and I was provided with a wealth of resources to help protect my pool. I would highly recommend Islander Pools to anyone looking to invest in a pool for their home. The amount of ease through the entire process has been incredible and easy to follow through with. I left today feeling very confident and happy with my decision to do business with this amazing company.
Purchased a Radiant Pool after owning two regular above ground pools for 15 years and having issues due to weather, poor installation, etc. Love the pool. Staff great . Andrew has done right by us. Highly recommended so far.
I just got my beautiful new salt system hot tub ....which is so simple to maintain (I’ve had hot tubs for years and all the water testing and chemicals were a drag) but this one I have now.... no chemicals and silky smooth skin as a result. I’ve been researching hot tubs for a year and I finally found these wonderful people at Islander pools and spa up in Albany and one week later I have my dream spa.
The staff at Islander is amazing.
Andrew sold me the spa and arranged delivery within a week...at first I thought he was kidding. I’m not used to such high efficiency.
Then Nick, the service manager, has been following up every step of the way. So kind and helpful to me. A rare commodity these days.
The four guys who delivered my spa Josh, Dean, Zac and Vince were able to bring this really big hot tub up my seven step-up deck in the rain. They were so gracious the whole time moving the tub around until it was right where I wanted it to sit. I couldn’t have asked for a sweeter group of young men to help me.
All and all I couldn’t recommend this group of people at Islander Pools highly enough.
They deserve TEN STARS.
The entire transaction was flawless.
Absolutely thrilled with our new in ground radiant pool! Kudos to our efficient and personable installers JAKE, Randy, Jeremy and Matt. It was truly amazing to watch them build our pool in just a few days. Our sales manager Andrew was exceptional and very responsive to every email/phone call. Islander Pools was top notch from day one!
We had to replace our 5 year old pool due to winter damage, so we decided to purchase the Radiant pool. The whole process was seamless from purchase write up by Chris 30 min from closing to the install. We put up a deck on the old pool that was 54 inches high but the Radiant pool is only 52 inches high. Our installer Ron said he wanted to raise up the new pool as there was enough material to do so. Ron and his 2 Techs (3 guys total) installed the pool in 2.5 hours and were cleaned up and loaded 30 min later. Ron and crew went above and beyond for us , they are an extension of a fantastic company at Islander Pools. They are very friendly and have customer service down pat! You don't have to look for replacement parts on line for better pricing as they are usually in stock and cost less at the store. I HIGHLY Recommend Islander Pools , Chris and His staff have the Highest Integrity from the sales floor to Installation. Thank You All for an Outstanding Job!
Our 1st choice for pool supplies and patio! I am thrilled with our new Berlin Gardens furniture and Treasure Garden umbrella.The Donoma Fire Pit table is even better than I imagined. The quality of Berlin Gardens is obvious. Karen D. was so patient with me over many months while I went back and forth with options. I drove over from Pittsfield on a Saturday morning, and she spent time with me answering questions and showing me all the choices. She even matched the price of the umbrella from another website! Delivery was a great service and they set up the furniture with great care.
Islander initially installed our pool almost 16 years ago, and it is still in great shape! We had to buy a new liner last year, and Islander again provided great service and a great installation. They are our go-to for any pool supplies and equipment, and they have guided us with professionalism ever time! THANK YOU ISLANDER POOLS!